1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. You can find detailed information on the subject of data protection in our data protection declaration below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected by notifying us of it. This can be e.g. For example, this is data that you enter in a contact form.

Other data is collected automatically or with your consent when you visit our website through our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page visit). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided correctly. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time free of charge. You also have the right to request that this data be corrected or deleted. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted in certain circumstances. You also have the right to lodge a complaint with the responsible supervisory authority.

You can contact us at any time at the address given in the imprint.

Analysis tools and third party tools

When you visit this website, your surfing behavior can be statistically evaluated. This happens primarily with so-called analysis programs.

Detailed information on these analysis programs can be found in the following data protection declaration.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. It is not possible to completely protect data from third-party access.

Note on the responsible body

The responsible body for data processing on this website is:

HOTEL KROMBERG GmbH & Co. KG
Kreuzbergstrasse 24th
42899 Remscheid-Luettringhausen
Telephone: 02191/59 00 31
Fax: 02191/51 8 69
info [at] hotel-kromberg [dot] de

The responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and direct advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS FOR YOUR SPECIAL SITUATION; THIS IS ALSO APPLICABLE TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED IS TAKEN FROM THIS PRIVACY STATEMENT. IF YOU SUBJECT, WE WILL NO LESS PROCESS YOUR PERSONAL DATA, UNLESS WE CAN PROVIDE OBLIGATORY PROTECTED REASONS FOR THE PROCESSING THAT PROVIDES YOUR INTERESTS, RIGHTS AND DISCLAIMER OF DISCLOSURE. CONTRADICTION IN ACCORDANCE WITH ARTICLE 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AGAINST THE PROCESSING OF THE PROCESSING PARTICIPANT TO YOU. THIS IS ALSO APPLICABLE TO PROFILING, TO THE extent IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU DISAGREE, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (CONTRADICTION IN ACCORDANCE WITH ARTICLE 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, the data subject has the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.

If the SSL or If TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, deletion and correction

You have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right at any time within the scope of the applicable legal provisions Correction or deletion of this data. You can contact us at any time at the address given in the imprint.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to check this. For the duration of the check, you have the right to request that the processing of your personal data be restricted.
• If the processing of your personal data happened / happens unlawfully, you can request the restriction of the data processing instead of the deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted.
• If you have filed an objection according to Art. 21 Para. 1 GDPR, you and our interests must be weighed up. As long as it is not yet clear whose interests outweigh the restrictions, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, this data may – from apart from their storage – will only be processed with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

3. Data collection on this website

Cookies

Our website uses so-called “cookies”. Cookies are small text files and do no damage to your device. They are either stored temporarily on your device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, third-party cookies can also be saved on your device when you enter our site (third-party Cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.

Cookies that are used to carry out the electronic communication process (necessary cookies) or to provide certain functions you require (functional cookies, e.g. for the Shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are required on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the relevant cookies takes place exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR); The consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and automatic deletion activate cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately in the context of this data protection declaration and, if necessary, ask for your consent.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of server request
• IP address

This data is not merged with other data sources.

This data is recorded on Basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – the server log files must be recorded for this.

Contact form

If you send us inquiries via the contact form, your details from the request form, including the contact details you provided there, will be stored by us for the purpose of processing the request and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR), provided that this The data you entered in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed ). Mandatory legal provisions – especially retention periods – remain unaffected.

Inquiry by email, phone or fax

If you contact us by email, phone or fax, your inquiry will be processed including all personal data resulting from it (name, inquiry) Your request saved and processed by us. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR), provided that this The data you have sent to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after processing has been completed Your request). Mandatory statutory provisions – especially statutory retention periods – remain unaffected.

Comment function on this website

For the comment function on this page, in addition to your comment, information about the time the comment was created, your email address and, if you do not post anonymously, yours selected username saved.

Storage of the IP address

Our comment function saves the IP addresses of the users who write comments. Since we do not check comments on this website before they are activated, we need this data in order to be able to act against the author in the event of legal violations such as insults or propaganda.

Subscribing to comments

As a user of the site, you can subscribe to comments after registration. You will receive a confirmation email to verify that you are the owner of the email address you provided. You can unsubscribe from this function at any time via a link in the info mails. In this case, the data entered when subscribing to comments will be deleted; If you have transmitted this data to us for other purposes and elsewhere (e.g. newsletter subscription), this data will remain with us.

Storage period of the comments

The comments and the associated data (e.g. IP address) are saved and remain on this website until the commented content is completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).

Legal basis

The comments are saved on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can withdraw your consent at any time. All you need to do is send an informal email to us. The legality of the data processing that has already taken place remains unaffected by the revocation.

HRS plugin

For the room reservation on our website www.hotel-kromberg.de we use a plugin of the hotel reservation system from HRS, which is operated by HRS -HOTEL RESERVATION SERVICE, Robert Reggae GmbH, Blaubach 32, 50676 Cologne (“HRS”) . When you call up a page that contains such a plugin, your browser establishes a direct connection to the HRS servers. The plugin transmits log data to the HRS server. This log data may contain your IP address, the address of the websites visited, which also contain HRS functions, the type and settings of the browser, the date and time of the request, your use of HRS and cookies. Further information on the purpose, scope and further processing and use of the data by HRS as well as your rights and options to protect your privacy can be found in HRS’s data protection information: https://www.hrs.de

Use of the online booking tool DIRS21

Our online presence uses the online booking tool DIRS21 (hereinafter “OBT”) from TourOnline AG, Borsigstrasse 26, 73249 Wernau, Germany ( www.dirs21.de , hereinafter” TOAG “). As part of the OBT, TOAG processes the data as the person responsible. The information and provisions on data protection can be found in the TOAG data protection declaration for OBT, which you can access at any time from OBT or at www.dirs21.de/datenschutz .

Quandoo

By using the Quandoo widget on our website, we make it easy for you to reserve tables in our restaurants.
The data you enter when making a reservation will be recorded, processed and saved directly at Quandoo. Your data will then be electronically transmitted to us by Quandoo and used exclusively in connection with the reservation.
By using this online reservation, you automatically accept the usage and data protection regulations of Quandoo GmbH, KulturBrauerei, Gebäude 5, Schönhauser Allee 36, 10435 Berlin.
Further information on data protection at Quandoo can be found at: https://www.quandoo.de/data_privacy .

GloriaFood

We use the technical integration to display and provide the “GloriaFood ©” order form tool on our website using a script from the company © GloriaFood Tech SRL. (www.gloriafood.com). We can therefore accept food orders directly on our website and manage and process them via “GloriaFood ©”.
In order to protect your personal data, the connection to the “GloriaFood ©” server is interrupted in accordance with the current data protection regulation GDPR. The connection is only established after you activate the button with the inscription “GloriaFood ©” order form now! actuate.
To carry out the ordering service, your web browser calls up all the necessary content directly from the “GloriaFood ©” server and thus opens an interface for the direct data transmission of your information provided for order processing. To our knowledge, “GloriaFood ©” uses the data of the users exclusively for the purpose of order processing and is processed on servers in the USA. In addition, “GloriaFood ©” uses Google Analytics, a service that transmits website traffic data to Google servers in the USA. The reports provided by Google Analytics help “GloriaFood ©” to understand website traffic and website usage. Google Analytics does not identify individual users and does not link your IP address to other Google data. You can find more information in the data protection declaration of “GloriaFood ©” at https: //www.gloriafood .com / de / privacy .

4. Social media

Facebook plugins (Like & Share button)

Plugins from the social network Facebook are integrated on this website. This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, the data collected will also be transferred to the USA and other third countries.

You can recognize the Facebook plugins by the Facebook logo or the “Like” button this website. An overview of the Facebook plugins can be found here: https: // developers.facebook.com/docs/plugins/?locale=de_DE .

When you visit this website, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited this website with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of this website to your Facebook profile. This enables Facebook to associate your visit to this website with your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by Facebook. For more information, see Facebook’s privacy policy at: https: // de -de.facebook.com/privacy/explanation .

If you do not want Facebook to be able to associate your visit to this website with your Facebook user account, please log out of your Facebook user account .

The Facebook plugins are used on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the greatest possible visibility in social media. If a corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.

Youtube

We use YouTube on our website. This is a video portal of YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, hereinafter referred to as “YouTube”.
YouTube is a subsidiary of Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
Through certification according to the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status = Active
Google, and with it the subsidiary YouTube, guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
We use YouTube in connection with the “Extended data protection mode” function to be able to show you videos. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website. According to YouTube, the “Extended data protection mode” function means that the data specified below will only be transmitted to the YouTube server if you actually start a video.
Without this “extended data protection”, a connection to the YouTube server in the USA will be established as soon as you call up one of our Internet pages on which a YouTube video is embedded.
This connection is necessary in order to be able to display the respective video on our website via your internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time as well as the website you visited. In addition, a connection to the “DoubleClick” advertising network from Google is established.
If you are logged in to YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.
For the purpose of functionality and analysis of usage behavior, YouTube permanently stores cookies on your device via your internet browser. If you do not consent to this processing, you have the option of preventing cookies from being saved by making a setting in your Internet browser. You can find more information on this under “Cookies” above.

5. Plugins and tools

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

browser plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/ gaoptout? hl = de .

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics.
You can find more information on the handling of user data at Google Analytics in Google’s data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de .

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Storage duration

Data stored at Google at user and event level, which are linked to cookies, user IDs (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID), are processed after Anonymous or deleted for 50 months. Details hierzu ersehen Sie unter folgendem Link: https://support.google.com/analytics/answer/7667196?hl=de

Google Web Fonts

This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that this website was accessed via your IP address. Google WebFonts are used on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform representation of the typeface on his website. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google web fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google Maps

This page uses the Google Maps map service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; The consent can be revoked at any time.

You can find more information on the handling of user data in Google’s data protection declaration: https://policies.google.com/privacy?hl=de .

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether the data entered on this website (e.g. in a contact form ) by a person or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay of the website visitor